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Contribuiți la feedbackThe staff member was extremely kind and helpful. They offered me a discount after my grandson accidentally bumped his face on a wooden piece of furniture at the funeral home. I needed something cold to soothe his bleeding lip.
The reviewer named Monica seems to be envious of the store's success. As a manager, I fully support my employees and the establishment I oversee. I encourage anyone with concerns to bring them directly to management, and I will address them personally. Monica never communicated any issues to us. I believe that a lack of understanding often leads to complaints. So, let's work together to educate and communicate effectively.
Typically, this store tends to frustrate me, but today I was thoroughly impressed by one of the employees, Kennedy Smith. He is a kind young man, and despite another employee not showing up for work, Kennedy handled everything seamlessly. He did an outstanding job managing the store on Christmas Day, a time when I'm sure he would have preferred to be with his family. I was genuinely impressed by his dedication, and I hope he receives the recognition he deserves. He definitely deserves a pay raise.
The soda fountains are frequently broken, and there is very little variety in the deli food. I’ve noticed the manager outside smoking with several employees while the lines inside continue to grow. It’s common to stand in line with others, waiting at a single register, while the manager and a couple of employees chat and ignore the frustrated customers waiting. This is supposed to be a convenience store, but it’s anything but that anymore.
This appears to be a popular gathering spot in Soda. It's not only a fantastic place to grab a bite to eat, but also to engage in conversation with the locals. The people here are very friendly!
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