Wendy's - Snellville

Initially, we believed the restaurant was short-staffed since we only saw two employees managing both sides of the drive-thru. However, there were actually five employees present, but each customer had to pull over and wait for their meal. The store seemed to be struggling to open on time, functioning poorly as a result. I waited about 20 minutes for my drive-thru order and encountered several issues with my order from the very beginning. This location desperately needs assistance from Wendy's corporate to better support the employees in their roles.

Came here at 7:15 waiting in the drive thru then came to the window they said nothing was readythen told me they mic was brokenand to pull back aroundthen said they had no nothing but chickenwhen I asked if I could order she said your wait time is to high so can I pull back aroundmy wait time is high because i’ve been waiting on a response for that long.i’m fine being late for work but yall might as well be closed if nothing is ready

Attentiveness needs to be worked on. Went here January 24th around 6:50am. There were employees in there but they decided to say nothing while I stayed in the drive thru lane. One employee was at the register and the other one was on the phone in the dining area of the restaurant. Decided to leave cuz they weren’t going to answer.

Terrible experience! The staff was smoking marijuana outside and then going back inside through the back door. I would never trust them to handle my food—everyone looked unprofessional.

Three people inside only one person working, she is taking the orders and making them while the other two sit in the back occasionally looking at the front with a bunch of guest waiting.