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Contribuiți la feedbackIt was quiet when we had gone in. Not to many people dining and I think I might now why now. The ambiance is simple but clean looking. The waiter was very nice and kind throughout. However, the food was another story. The collard greens are very salty. The sweet potato was missing some flavor not horrible though and they through marshmallow on top not even toasted or somewhat melted. My son food was cold. My food was way over cooked. I took recommendation of waiter to get steak. I like mine medium. It came out very well done. The waiter took it back so quick for me and they made another one. I cut it while he was there. It was raw. When I say raw it was raw. I asked for manager, as this is not waiters fault and he had been very pleasant. She came I told her what happened including ordering kale salad that they apparently ran out of. I told her I ordered and asked for steak to be done medium. I opened the steak for her and said at what temperature do you think this is?? She said raw!! I said yes!!! I said I can’t eat this. She said let me make this right for you as this was first time visiting. I said you know it okay I’ll pass she said no I’m make it again and speak to them. I told her this will be third time maybe o should get something else. She assured me 3rd time was charm. When the 3rd steak came back. it was burnt and overcooked. You could see the burnt char in fact you could scrape it!! I at this point had enough and brought my plate personally to kitchen. The cook was mad the manager didn’t know what to say. I told them it was a shame and wrong and the third time why would you even serve burnt food. don’t think the steak could be cooked right you should have listened and let me order something else. I wish their was more attentiveness and that the rest of food could be hot not cold. Even the biscuit butter was so cold you couldn’t get to butter. The stress to enjoy a nice dinner out was ruined after even driving over 45min. I came in hungry left hungry.
Had a great time celebrating my daughters 19th bday with friends and family. They even had a dj which added a festive mood for a special occasion. The hostess was very sweet and made sure Princess felt special and came over to personally wish her a happy birthday. We really enjoyed our first time at this restaurant.
The food was good... the server was nice but things were extremely slow. He kept checking in but the bar was behind, the kitchen was behind and the manager was non apologetic. I’ve dined here several times and this was the 2nd time I was concerned with the service.
Server was obviously new. Asked for a Tito's Lemonade, then she comes back and asks if I wanted it neat or on the rocks?!?!? She admitted she didn't drink. Second round of drinks came with one getting spilled on my wife. Claimed to have a power outage in the kitchen that prevented us from getting an app of biscuits as well as biscuits on the side with our HQ Specials with no alternative provided for the side. Not the first time we've been there. A few times ago, ordered a HQ burger and was told they needed to thaw the buns and it would take 40 minutes. Weird. Might need to take a break from HQ as there are many other alternatives in DT Silver Spring.
Restaurant is nice and clean. Staff super friendly food was awesome. And price was decent. Will go back!!