Portillo's Hot Dogs - side

Great Chicago-style Hot Dogs Great Italian Beef sandwiches in a lively atmosphere

So worth the hype! Amazing hotdogs and the infamous chocolate cake is truly delicious.

Our order took 1 hour and 20 minutes from the time that we placed the order to the time it got delivered to us. We ordered through Door Dash and the order went through three Door Dash drivers — the first two drivers abandoned the delivery after showing up to Portillos and because the order wasn’t ready when they showed up. We ordered the Italian beef sandwich and it was disappointingly dry and bland. The polish dog was ok — it wasn’t great but it wasn’t horrible either. We also had the spicy chi … – show

Food is alright, but picking up online orders is a nightmare. No one at the register, no line, just people crowding around in a cluster hoping to get their order. Waited an hour for my small order of two dogs when estimated time was 11 minutes. Other people were walking right up and getting their orders, but nothing for me. Never even got my order because I had to go back work. I'm never coming back to portillos. Wasted my entire lunch break on this and didn't even get my food.

Exciting interior. The hot dogs and milkshakes are great. I would recommend this place to anyone going to Chicago.