Oakgate Tearoom - Shropshire

Terrible coffee. Ordered 4 flat whites. They came looking like milky coffee, no foam and a lot of the drink spilt in the saucers. We tried them just in case looks were deceiving but it literally tasted of hot milk with a hint of coffee. I took them back and asked for them to be replaced and was asked how many shots were in a flat white!!!! When the girl came back with the drinks , they were the same ones , colder by now , but with jugs of espresso shots to add to cups. By this time we’d eaten our cakes (average and overpriced so just wanted to go. Weirdly enough even with the shots added we could barely taste the coffee. So disappointing as we’d come a fair distance and the tearoom looked lovely , so we expected a decent drink and cake. We love the garden centre part so would come again. But not sure we would risk a drink or cake. We last came during Covid restrictions and had an appalling coffee then , but put it down to stressful times. Big mistake. !!!

We called in and spent in excess of £80 on plants.We decided to have lunch,we had eaten in the cafe before and enjoyed it.Today it was mayhem,queuing for 15 plus minutes to order,then realising when we got back to the table and looked at the receipt ,the order was wrong,we ordered different sandwiches one vegetarian, but both were ham,and a pot of mint tea for two was a pot of tea for one.We shared the tea,and ate the sandwich as didn't want to have to queue again to rectify the order The food was fine,but perhaps a,different nethod of ordering might be the answer or more than one person taking the orders.

We have eaten here before. Delicious food with really friendly staff. They wash all the tables down after every customer leaves. Spotless and clean. I had the lasagne. It was delicious served with a lovely dressed salad and garlic bread.

Clean, pleasant looking restaurant area, following good Covid precautions, polite efficient waitress /waiter service, food plentiful, tasty and good price, recommend the chips !! Seating inside roomy so social distancing is achieved and outside seating pretty as it’s by a pond Just gets a bit busy on warmer days .... but then that’s to be expected, I recommend this tea room.

As cyclists, we have visited Oakgate tearoom on many occasion, prior to the new café being built and since. Overall a pleasant café to visit. My wife is Celiac, a medical condition and therefore must eat Gluten Free food. My wife ordered a Gluten Free scone, asking the waitress to double check that it was Gluten Free. On being served it looked exactly the same as the scone one of our friends were eating. Question to waitress, are you sure this is Gluten Free , Reply Yes . Would you please go back to the counter and double check. Waitress came back. Sorry it isn 't Gluten Free . Will bring you a Gluten Free one , which looked exactly the same as the first one! So to avoid health problems didn 't eat it. We got the same old excuse that this was a mistake and they were sorry. But that 's not good enough, these are professionals serving the public who should be able to trust them. They obviously don 't take Allergy disorders seriously. What are their standards for regular food?