Special Teas At The Wroxeter

The service was exceptional, the waiter was very friendly and polite. The food was excellent I would highly recommend the afternoon teas

Rather than asking each person what they wanted to drink, he took it upon himself to just serve everyone tea when one person made that request. We noticed he did this with other tables as well. Additionally, he tried to take my plate away before I was finished eating. About 20 minutes later, he returned to inform us that our "time was up" and collected our plates. We wouldn’t mind if they needed the table, but a more polite approach—like saying, "Sorry, but we need this table in 15 minutes"—would have been appreciated. To make matters worse, he raised his voice at another staff member right in front of us. When we were settling the bill, he mumbled something about how a tip would be nice—after that experience, there was no chance of that happening. In terms of Covid safety measures, it was quite alarming. He wiped down tables with his arm and there was no sign of any cleaning sprays or wipes being used. His mask was frequently on and off during our visit. This lack of attention to safety made us feel uncomfortable, and it's a major reason we wouldn't consider returning. While the food was lovely, the service was the oddest experience I’ve ever had at a restaurant. The waiter had his moments of being pleasant, like offering us glasses of prosecco; however, he was also abrupt and often came across as rude. He really should not be working in a front-of-house role with that demeanor. Perhaps his abruptness can be attributed to cultural differences, but overall, we left feeling that we would not return because of the bizarre service. The hotel should definitely reconsider who they assign to customer service.

It was wonderful to return to the venue where we got married. The rustic afternoon tea was absolutely amazing—perfect for a chilly winter day!

I had a delightful experience at the restaurant. The service was excellent, and the atmosphere was calming and enjoyable.

The service was outstanding, with a very friendly and polite waiter. The food was excellent, and I would highly recommend dining here in the afternoon.