Chicken Steak Las Brasas In Arl

Great place to grab dinner! Got the rotisserie chicken, yellow rice, coleslaw, and fried plantains. Everything was delicious and came out quickly. Service was nice and efficient. Will definitely eat here again!

Amazing customer service and their papusas are to die for!

From then to now I guess they change the chef bcz the plates are not tasting as supposed to.

I had ordered half chicken with rice and French fries for lunch. Surprise is a burn chicken dry chiken. I think is from yesterday. (Traducido por Google) Había pedido medio pollo con arroz y papas fritas para el almuerzo. La sorpresa es un pollo quemado pollo seco. Creo que es de ayer.

Despicable customer service. My friend ordered a to go meal for me, dark chicken. When I got the food and took a bite, it was white meat. I drove back to the place and at this point fries were cold. I did not want a replacement and I asked for a refund. The lady working at the counter kept repeating that she “can’t give me a refund because I took a bite.” Excuse me? How am I supposed to know what meat you gave me until I take a bite? Because of your mistake I did not eat and I wasted more time to drive back and you to tell me that? She said the owner is not there and there is nothing she can do about it. I asked her three times to call him and after back and forth with him, she finally gave me my money back. While my friend likes their soup and will probably go back there, my foot will never step in that place. (Traducido por Google) Despreciable servicio al cliente. Mi amigo me pidió una comida para llevar, pollo oscuro. Cuando conseguí la comida y le di un mordisco, era carne blanca. Conduje de regreso al lugar y en este punto las papas fritas estaban frías. No quería un reemplazo y pedí un reembolso. La señora que trabajaba en el mostrador repetía que no me puede dar un reembolso porque le di un mordisco . ¿Disculpe? ¿Cómo voy a saber qué carne me diste hasta que le dé un mordisco? Por tu error no comí y perdí más tiempo en manejar de regreso y tu me dijiste eso? Ella dijo que el dueño no está allí y que no hay nada que pueda hacer al respecto. Le pedí tres veces que lo llamara y después de idas y venidas con él, finalmente me devolvió el dinero. Si bien a mi amigo le gusta su sopa y probablemente volverá allí, mi pie nunca pisará ese lugar.