Jersey Mike's Subs - Sherrills Ford

I was so excited a location opened near me and was so disappointed in the service. I walked in and was the only customer. There were 3 employees behind the counter and no one acknowledged my presence. After waiting several minutes I finally asked if anyone was going to help me and young man counting his draw out called for someone else. Needless to say I said forget it and left with no lunch. Would have given negative stars if I could have!

Wish I could give 10 stars . On 3/12/2022 around 7:30 I want to give the whole shift credit most definitely went above and Beyond for me and my babies ! Food was great customer Service was just 100% I truly appreciate you all ????

This was my first time coming here?will be sticking to subway though????. I got a regular sub chicken and bacon ranch melt. Was way more then I thought it would cost. Also the chicken was so hot it melted through the bread and was super messy to eat. Customer service was great and wasn?t too long of a wait.

Order my sub. The lady at the register asked If I wanted chips and a drink with my sandwich. I respond with absolutely I want the biggest drink you have. She laughs and I pay $18! After the shock left and I started to get a drink she said oh you can only have tea we don't have any sodas right now. Talking about getting mad. I told her I don't like tea and asked if I could get a bottle of drink she says yes but they are $2 and some change. Needless to say, they have gotten everything they will get out of me.

They prioritize pick up orders over in person orders and turn customers away. I had an order to pick up and stood there for over 20 minutes before I was finally acknowledged, it was never placed on the pick up rack, and I had given her my name when I walked in. There was a lady with 38 subs, they spent the entire time working on her pick up order instead of helping other customers.