Chipotle Mexican Grill - Sherman Oaks

I usually order from chipotle on victory and its always good, but we just placed an $80 order here and the salads were basically half full, they were placed in the bag sideways, and any bit of moisture leaked everywhere. Won't be going here again. Total disappointment.

I?ve ordered from this location numerous times. Online order for in store pick-up. The staff and management team needs to be retrain as they do not acknowledge the customers waiting to pick-up. The reason we order online is so we don?t have to wait, and more often, it?s faster to order directly than pick-up an online order. Simply expedite the online orders by handing them out as you see customers waiting to pick-up!

Mall Chipotle, I ain't even mad... Definitely one of the better ones in terms of service. I come here to the food court for lunch once in a while, line moved fast. Quality of food is impressionable. Love doing the tacos, 3 soft or hard for the same price as a bowl, salad or burrito.

This one doesn't not taste as good as regular Chipotles. 1. The chicken tastes raw with no flavor, like boiled instead of fried. 2. The beans taste like like Tofu. 3. White rice is not as soft as in other franchisees

I received such great service from the employees today, so much that I felt I should come and write a quick review. All 3 workers that helped with my order were very sweet. All with smiles and very willing to serve me as a customer. I really appreciate service like that, and I feel that other businesses should learn from this.