Mcdonald's - Sherbrooke

The service and atmosphere are fine at this restaurant, but the issue lies in the fact that they make too many errors with orders. On one occasion, I ordered a Grand Big Mac but received a Double Big Mac instead. Additionally, when I ordered a cheeseburger with extra lettuce, tomato, and sauce, I did not receive the extras and instead got some additional items I did not want. The food itself is good, but it is frustrating to not have my orders prepared accurately every time.

I was not impressed today,one of your workers,I think he is new ,I passed through the drive though and he couldn't talk much English, but I did hear him said he loves me ,who says that to a customer, I was pretty creeped out,I gave him a bad look and as I was driving up to the next window I saw him still looking at me and waving,this isn't very nice,I am afraid to go back to that McDonald's, and just to let you know also the woman I had at the window she was very rude,,

The girl who served us wasn’t wearing a uniform (wearing regular street clothes), wasn’t wearing a hairnet, and was wearing earrings (which is ALL against food safety guidelines in fast food industries). The service was slow, and they got our order wrong. Also she slammed the drive through window in our face before we could even say what was missing. Before closing the drive through window, the girl said “tous est de dans la…” with an annoyed tone. We were missing food items, our drinks, utensils etc… over 5 errors in our order. Yikes

Every time I order a happy meal for delivery I am missing half of my order. This is a reoccurring issue I have with this specifically with this McDonald's. It sucks to have to deal with a disappointed child every time I order here because the worker(s) on the floor don't check that they completed the order properly before sending it out for delivery.

The staff at this restaurant are so welcoming and accommodating. They even allowed me to add 20 chicken nuggets to my order at the last minute.