Golden Chick - Sheppard Air Force Base

No one would acknowledge us at the drive-through, plus no one would answer the phone. This was after someone in front of us had just ordered! Too many chicken places in this town to go back here.

Needed a quick bite and decided to try a chain we haven’t tried before and don’t have in Colorado. Getting to the Golden Chick was easy. Parking was easy and they also have a drive through. Since we hadn’t been here we didn’t want to back up the drive through and decided to go inside and take our time to choose from the menu. The inside was okay. A tad run down and a tad dirty. We were okay with the plan to take away. The staff seemed a little bit flustered, despite the fact there was us and a couple other people (aka it was slow). Half of us got the chicken combo and half got the catfish fish combo. At the register we were told they do not have fish… well the fish was on the menu. After a little hassle it was determined they, indeed, have fish on the menu. We waited for about 15 minutes. So much for fast in the food, lol! Ultimately, we got back and opened our food we were short an order of fries and a few pieces of chicken. We did get an extra piece of fish and three cookies for for people, so ultimately, no one went to bed hungry The food tasted good!

Worst place ever been waiting for over a hour family green beans only half full looks older than I am 63 only got 9 tenders supposed to get 12 rolls were all smashed into like little balls okra was only thing was great

I stopped here at the drive-thru and placed my order and then paid for it .Then the girl working the window leaned out and said I’m all out of tenders and it’s gonna be awhile before any will be ready, you don’t mind if I give you the baked chicken right? I was perplexed by her statement wondering why she made sure that she charged me before letting me know there was none of the chicken that I ordered. Though I did not want the baked chicken (the only reason for stopping there was because I wanted fried chicken Not baked) I relented due to the fact I was hungry and it was gonna be a pain to get them to refund my money. Needless to say when I got home and tried baked chicken. It was not good.! I was very disappointed and ultimately wished I had not stopped there because I wasn’t able to eat any of it because it was chicken that sat there under the heat lamp all day and the mashed potatoes were old. It was one of the worst meals I’ve ever eaten there, or that I tried to eat. It wasn’t even late so I’m not really for sure why it was so bad and I probably won’t be stopping there for a long long time. Do your customers a favor If you don’t have something, tell them before they pay.

General manager respectful with great customer service