Zooby's Sandwich Deli Fairtrade Coffee

It seems like others have had a better experience. The coffee was okay, but the panino was completely tasteless. And to top it off, I couldn't even change a £20 note. It's hard to believe they weren't prepared to make change for a whole £20.

We had 2 panins and a roll between us and the food and service were both excellent. Highly recommend. Thank you for a great experience.

Situated in the Winter Garden, this is a friendly little coffee/sandwich shop. The paninis/baguettes are made fresh to order and even though there was a queue, service was prompt! Very good value for money.

The staff, mainly student aged, aren't particularly very organised and scrabbling around the place knocking off things. They are also not very hospitable. Hygiene is not a priority at all. The surfaces behind the counter are unclean as I have seen lots of crumbs scattered all over the place and stains which is disgusting. I'm not confident that the toaster is any cleaner. Also, it takes a long time to wait and finding seating can be an issue meaning you are left standing like a lemon waiting (15 mins+ approx for a pannini) for staff to deliver your order. Ironically, while staff can take a while to prepare the order, they don't give the customer much time to make a decision over what you want and you are left under pressure looking at the black board with them overbearing asking you what you want.

Although my sandwich ended up being delicious, it took so long to make that I almost left. The staff should focus more on their customers and their orders instead of chatting with each other. I had to keep reminding the guy who served me what I had ordered because he seemed disinterested in his job. On top of the terrible service, the coffee was also bad. I won't be returning and will go to Greggs instead.