Wendy's - Shawnee

Alright food and cleanliness. Pretty typical fast food

The closest Wendy's to where I live is not my favorite location. The staff have a tendency to be low knowledge and even the “management” aren't the best communicators and as a result, the customer service and guest experience leaves much to be desired. And forget about the crew knowing how to guide the guests on how to redeem their rewards using the app. At this restaurant, you're on your own.

Best chilli beans i have in some time and was very fast and friendly service

This Wendy's is one of the worst. It seems like they have all gone way down hill but this one takes the cake

I make a mobile carryout order at 7:45pm but the restaurant door was locked with no notice. Went to drivethru and handwritten note was taped to drive-thru stating they closed at 7:30. The app still says the restaurant is open for biz. This is unacceptable!!!