Dunkin' - Shawnee

This dunkin' went from 5 stars to 1. While they are still friendly, the service and quality has deteriorated. I'm not sure when it feels like it went from a family owned by dunkin to a company run dunkin' 6 months ago and now stinks. if they literally have something other than a donut or drink they need to move, park and wait. for that it doesn't feel so well cooked. it is as if the cheese was thrown in the last minute and it is really fast cooked to get it warm but not melt.

I've been trying to make contact by phone with this store. I placed a mobile walk-in order. I ordered the sour dough sandwich with turkey sausage and added tomatoes. This sandwich cost almost $7. What I received was a sandwich with bacon. I do not eat pork and I had to give my sandwich away. Read the label on the top of the box.

Changed up my favorite Buttercrunch/butternut donut! I will keep checking back for it. One of the employees said someone else was making them. Hope they come back with the original crunchy coating. The new version is a bit mushy. Otherwise great place to bring the kids on a donut trip!

Best services ever they help find what doughnut I was wanting drive thru is fastest I've seen for a doughnut shop. Food was phenomenal I'd take it over and other doughnut shop all day every day. Best services I've had in a while. Had some memories there I might never forget. Go here if you are in the area. And lots of good places around after you eat to go to.

Great place for doughnuts and most the time has friendly service that's quick they have good management at this one but would be better if they let Samantha be the general manager cause she is nice and professional and I think the store would do better with her running the whole show still keep up the good work Also store is usually very clean and sanitary Great place to take your kids. Plus they give my dog pup cups which my dog loves. Doughnuts are almost always fresh and delicious