Chipotle Mexican Grill - Sevierville

I ordered a salad. There was no lettuce in the dish, the server had to go get it out of the fridge but she was unable to find it so she got help. Then when I got to the cashier I asked for the dressing and was told they ran out.The tables that were empty were dirty, there were no knives and 3 out of the 4 napkin dispensers were empty.The food is good tasting I think they have a management problem.Vegetarian options: They have a vegetarian salad with pinto or black beans and guacamole included.

Went here today and asked for my salsa and corn on the side because I wasn’t going straight home and didn’t want it soggy. They told me I had to pay 3 for a “side” of it unless I wanted it physically in the bow. So your telling me the same product you would have given me for free as included in my bowl, is now 3 just because I wanted it on the side. So I walked out and left the bowl they had just made so they lost out on that and my business. I would have gladly paid .25 for the cup they had to put it in but paying for a “side” if it when it would have been included in a now is absolutely ridiculous. Not to mention they NEVER have the food stocked. Something is always out. Horrible establishment and management

I visited here from out of town. Came in today 3/7 at around 230pm. There were about 8 employees at he location. There was only one serving of dried out chicken in the pan and there was at least 3/4 of deep pan of steak which was also dried out. In addition they did not have any fajitas. I asked if more chicken was up and she stated that the manager was about to cut it. I waited for about 7-8 minutes and he still did not begin cutting the chicken. I then just left. This was the worst service I’ve ever experienced at a Chipotle.

Restaurant was nice and clean. It was a little crowded but that's a given. The service was quick and excellent. As always the chicken burrito was amazing!

Great customer service, and very helpful with an in app issue.