Subway - Sequim

I placed an order online at this restaurant and unfortunately my order was incorrect. I received a well-crafted response from them, apologizing for the less than satisfactory experience I had at their establishment. The owner acknowledged that the food preparation during my visit did not meet my expectations and expressed regret that they had disappointed me. They mentioned that sometimes their team rushes through order preparation, but assured me that their employees are trained on strict food preparation guidelines. The owner shared my feedback with the restaurant team to prevent similar issues in the future. Despite the mistake, the owner thanked me for choosing their restaurant and expressed hope to see me again soon. I later received the same email from them again, indicating that this may be a common issue at the restaurant.

Elderly man behind the counter serving is rude, nasty and dosen't care about food quality or proper portions.Nasty goopy sandwich on stale bread, low quality garbage for premium price. Subway, you smell as bad as your tuna.

I haven't been to Subway in a while, but my wife and grandchild wanted to go. I ordered the chicken breast on the Italian bread, but they were out of chicken breast. So I ordered the turkey cut into bite-sized pieces that I thought could fall out of the sandwich. However, that was not the case, but maybe because I had it toasted. It was pretty good.

Everything was good, except for the bread that I liked because of the late closing time.

The person who owns this store is so extremely fortunate to have such wonderful people working there. Seriously sometimes when I'm in a bad mood or having a bad day I just go there to get a sandwich and they make me smile and feel good and they are just really genuine.FYI I always come in there to buyA cup, ice so it's not always for a meal and they still treat me like I am a Normal human being.So from the bottom of my heart, thank you guys, you don't know how that rare that is.