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Contribuiți la feedbackThe food was good there was six people all the food came out at the same time and even the chef to see if everything was okay and apologised for the slight delay definitely be going back
This pub has been our go-to spot for the past 6 years, but unfortunately, it has been on a downward spiral. The quality of food has deteriorated so much that we stopped eating here a while ago. However, we still visit because of the outdoor play area for the kids, especially in the summer. Sadly, the place has become increasingly dirty and the service has been lacking, making it difficult to even enjoy a drink. The glasses, tables, and floors are dirty, which raises concerns about hygiene. It's disappointing to see a place with so much potential being let down by basic standards. Please pay attention to customer feedback and make some improvements. It shouldn't be too difficult to get the fundamentals right.
The service at this restaurant was terrible. We arrived at 11 and asked when the main meals would be served, to which they said "now." We ordered two adult meals and 2 children's spaghetti and meatballs. 40 minutes later, they informed us that they didn't have meatballs and main meals wouldn't start until 11:30. There were no apologies for the lack of communication. I had to quickly reorder for the children who were getting impatient. When the food finally arrived, we asked a staff member for some vinegar and he responded, "I don't know if we have it, I'm still in training." Overall, the staff were very rude, undertrained, and indifferent. The food was not worth the hassle either. I would not return.
I will not be returning to this restaurant. I visited with my parents and we experienced a number of issues. After waiting 40 minutes for our food, my mum's meal arrived cold and dry. The staff seemed untrained and were hard to find when needed. My dad even ordered a latte through the app to expedite the process, but it never showed up. We had to inquire with the bartender after 15 minutes, who apologized and quickly made the latte, but we had to retrieve it ourselves. Overall, the service was poor with no presence of management or supervision. It might be beneficial for the restaurant to close for a day for staff training.
Absolutely disgusting place . The place needs a very good deep clean it vile. The carvery is Absolutely shocking never seen anything like ot before all dried up and tasteless. We couldn't eat it and just left it and went over to Drax carvery . Don't waste your money or time people. Never again the food is not even fit for animal feed