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Contribuiți la feedbackWhen we returned at 7:30 PM, the same server was there. She was seated next to the same young man, again focused on a monitor. As soon as we walked in, she asked us to stand away from the counter once more. I decided to go ahead and place an order for a waffle cone with raspberry ice cream. However, while she stood at the cash register, my partner joked about tossing our credit card onto the counter since the server didn’t want us near it. At that point, she finally said it was okay for us to approach the counter to pay. When I got to the counter, I noticed that the ingredient reservoir for the ice cream machine looked unclean. So I asked the server if it was dirty. She confirmed that it was, and then asked if I wanted her to clean it or fetch a new one from the back before preparing my order. As she took away the dirty reservoir, I saw her also remove a filthy drip pan filled with scum and old food floating in water. When she returned with a new ingredient mixer, she didn’t bother to wash her hands before starting to make my order. Honestly, I didn’t think that addressing visibly dirty equipment would even be a question. Maybe the reason the server wanted us to keep our distance was due to the health concerns lurking behind the counter. In the end, we decided not to get any ice cream from this place and recommend that others be cautious about the potential health risks associated with it.
Its a very cute place and they had awesome ice cream. I loved coming here. Would definitely go again
My husband can't pass this place without stopping! Good choices and helpful service. We'll certainly be bak
The preparation process is not only entertaining to observe, but the ice cream is incredibly tasty. I tried the blueberry and Oreo flavors. I've been there twice, but as a local, I'll wait for the season to calm down before I return because the lines can get quite long. However, it's definitely worth the wait!
Didn 't get a chance to get anything. She put a be back in 5 minutes sign after people just left her shop, then while we were clearing waiting flipped the open sign to close 25min early from the posted closed time. Poor customer service, misleading sign.
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