Gold Star - Scorrier United Kingdom

The best Gold star in Cincinnati. The manager makes sure you have a great experience.

Wow ! I wasn’t sure what time they opened . Went in the drive thru and they weren’t open . Ran into the Manger Saad outside , he offered to get me my order even though they wouldn’t be open for another 30 mins . I ended up getting a delicious strawberry Shortcake shake paired with awesome customer service .

This was the best gold star I have ever been in . Clean, a lot of respect and good food

This was the best gold star I have ever been in . Clean, a lot of respect and good food

Update: as you can see, corporate asked me to reach out. They did give me a free double decker. But I got it from Mt. Healthy, which I previously rated five stars. Since this location had nothing to do with my free sandwich, I'm keeping the ranking.-Went with the family for a meal. I ordered a ham and bacon double decker on wheat toast. It came out with turkey, which I discovered on my first bite.The receipt confirmed that I ordered correctly, so I went up to the counter to ask to have the right sandwich made. There were two women working at the time. The one behind the counter asked for my receipt, and when she saw that it did confirm I had ordered ham, she said I would have to wait until the other woman got back from the bathroom to make my sandwich. That seems like a weird thing to say.As I watched my son finish his cheese coneys, and I watched my wife finish her fries, I kept thinking two things: what exactly is this woman doing in the bathroom, and do I want her making me a sandwich immediately thereafter? Besides the fact, I didn't want to sit around and wait to eat in front of my family after they already finished their food. So I asked for a refund.I did not like anything about that experience.