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Contribuiți la feedbackFantastic service, excellent layout, and delicious food! A quick note: currently, there's no access to the restaurant through the Lowe's parking lot. Google mistakenly indicates that it's located within Lowe's, which it's not. Many cars had to turn around to find the right entrance. I visited around noon on a Thursday, and both drive-thru lines were backed up all the way to the rear of the parking lot. While waiting, I decided to place a mobile order to streamline the process once I reached the order window. In total, I waited no more than 8 minutes. I ordered a Cobb salad with grilled nuggets and garden herb ranch dressing, along with a medium soda. The salad was incredibly fresh, the nuggets were perfectly cooked and well-seasoned, and there was a generous portion considering the size of the salad. It was more than enough for a lovely lunch that I shared with my husband. Every staff member we interacted with was friendly, and the traffic flow in the parking lot is exceptionally well planned. We will definitely be coming back to this location!
I hosted my daughter's 8th birthday party lunch at this restaurant after an afternoon at the nail salon, and it was a wonderful experience! The manager was incredibly kind and even wrote a sweet note on the platter of chicken nuggets. They had a lovely area set up for us, and they were very accommodating for our group of ten 8-year-old girls and five adults. I highly recommend stopping by for some delicious food or considering this place for catering or a birthday party lunch!
A few days later, I ordered breakfast, but my order was canceled while I waited in a long line behind other cars. I ended up waiting for four cars to leave without any food. Then today, I picked up another order and was ready to enjoy mac and cheese, only to find there was no fork included. I had to make a trip to the store after picking up my mobile order. Guess who was the manager again? The same indifferent person from last week. Once more, her response was just, "I am sorry," showing a complete lack of leadership and management skills. Thank you for the poor service; you’ve unintentionally motivated me to focus on healthier eating while saving money. I will not be returning, especially after having visited enough times to become a "Signature Member."
I found that the staff were not very responsive when I had an issue with my order. They declined to provide me with a refund.
I had a frustrating experience with my mobile order. They were unable to locate it, and there were no clear instructions for where to pick up mobile orders. They took my payment, but I never received my food.
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