Nando's Peri-peri - Scarborough

Yesterday, I went to this restaurant with two friends for dinner. It was the first time for one of them trying Nando's and unfortunately, it was not a pleasant experience. We only received two out of the three meals we ordered, and the remaining meal took 45 minutes to arrive, even though others who ordered after us got their food first. We spoke with the manager, who offered us a complimentary dessert, but we were still very dissatisfied with the service.

Without a doubt, this Nandos location in Toronto is the best. The chicken was cooked to perfection and not dry at all. Despite a crowded day and being a large group, Ishfaque went out of his way to ensure we had an excellent experience.

I recently dined at this restaurant for the first time and thoroughly enjoyed the food. I ordered a whole chicken with rice and fries for three people, but found the side portions to be lacking. I ended up ordering additional fries and a couple of custard tarts. While I was disappointed with the service as it took a while for someone to take my order and my extra fries sat out for a while, I understand that it was a busy Sunday with the restaurant almost full. I believe that visiting at a different time would result in a better experience. Despite the service issues, I would dine here again and recommend it to others.

The food of this location is consistent and up to the expectations of a Nandos. But their service can improve a little bit with having more people to take orders and minimize time waiting for ordering food.

Horrible location worst in the city. Ordered a family meal that had stale chicken and undercooked fries. Salad was packaged awful. I called the store immediately and they offered to redo the order. I declined due to the time and traffic. Called two weeks later to redeem my offer and manager refused to honor it despite me having the receipt and proof of initial order. Lost a regular customer! 0/10.