Tim Hortons - Sault Ste. Marie

Tea tea (chai tea ,chai means tea in hindi) is the best...and French vanilla...iis life

Good coffee and food. Staff is always been good as well.

I am disappointed with the decline in food quality at Tim Hortons. I recently ordered the two for $5 deal on their breakfast sandwich, but was disappointed to find that my sausage and egg sandwich was actually ham and egg, and the other sandwich had very little bacon. The bacon was also tasteless. I never thought someone could ruin bacon, but Tim Hortons managed to do just that.

I ordered a turkey bacon club sandwich without tomato, but unfortunately there was no bacon on it.

My wife saw an advertisement for a pumpkin spice latte about a year ago, so I decided to surprise her with one on the way home one day. I paid a high price for 2 medium lattes, but decided to treat ourselves. When we got home, we discovered that the foam had settled in both cups, leaving them only one third full with almost nothing in them. I called the Tim Hortons where I purchased the lattes and explained the situation. They informed me that the machines are automatically set up and that sometimes there may be slight settling of the foam. Despite my complaint about the almost empty cups, they did not seem to care and did not offer any compensation. Disappointed, I decided to contact the head office, but received a similarly indifferent response with no compensation offered. As a result, I have significantly reduced my visits to Tim Hortons. I have found that McDonald's coffee is just as good, if not better, and much more affordable. It is conveniently located just two buildings over, so I now choose to go there instead. I used to frequent Tim Hortons once a week or more, but now only go about four times a year.