Taco Bell - Saraland

I spent $91.00 for a meal for 7 people, and our orders were messed up. It took over an hour to receive my food, and there was hardly any meat in any of the items. My 7-layer burrito had mainly flour shells, with just a little bit of meat and some sour cream. I will never order from Taco Bell again!

The staff at the Saraland Taco Bell truly excel! They consistently get my order right, and they’re always so friendly!

I'm not typically picky enough about my experiences with fast food restaurants to leave a review but I have a genuine thing to put here. Whatever little girl was at the window training or whatever in the drive thru around 7:03 tonight literally spoke 0words to me, actively refused to speak to me it seems. I've worked customer service for 10 years, probably even started aroundher age, never have I done that to a customer. I just hope someone sees this and trains her to be better than whatever it was Igot tonight. Foods was good though, I know I had a biggish order on a seemingly busy kind of night so thanks to the kitchen.

For Mexican American food it's great!!! Now if you live by the border you have had genuine Mexican food and I'm sorry toco bell you have a bit to learn but the food is good for the money and sticks to your ribs !

I waited for this location to open at 9 a.m. When I went through the drive-thru, I ended up waiting for 15 minutes. I then tried to go inside, but the door was locked. I noticed 3-4 employees inside, so it seemed like they were either intentionally hindering business or the hours had changed without any notice. Regardless, I won’t be coming back.