The Habit Burger Grill - Sand City

I attempted to complete a customer survey, but it appears that my order was deleted, preventing me from leaving feedback. Therefore, I will share my thoughts here publicly. I decided to order a chicken Caesar salad, which is usually a safe choice. However, I was disappointed to discover that it was mostly dressing with very little salad. I returned the salad and politely requested for it to be remade, apologizing for the inconvenience. The manager seemed taken aback by my request, but eventually agreed to make a new salad. She then informed me that I had supposedly ordered the salad with extra dressing, which I did not recall doing. Despite the lack of an apology, I appreciated that the issue was resolved with a new salad. I have experience working in casual dining and upscale resorts, and I believe that when a customer sends their food back, there is no need to argue or prove them wrong. It is more important to ensure that the customer leaves satisfied. I have attached a picture of my receipt for reference. I am giving this establishment 3 stars.

The service at this restaurant was impeccable - the staff was attentive, friendly, and prompt. The atmosphere was warm and inviting, with cozy lighting and comfortable seating. Overall, a fantastic dining experience.

Delicious food, fast service, relaxed atmosphere. Good options for kids and a laid-back vibe. The restaurant is not overly fancy and has a calm ambiance. The staff are friendly and attentive. Ideal for a casual dinner, with prices ranging from $10 to $20 per person. Highly recommended dish: Tempura Green Beans.

Healthy, refreshing and diverse Service: Dine in Meal type: Dinner Price per person: $10–20 Food: 4 Service: 4 Atmosphere: 4

They're unaware of what vegan means, from menu to cooking. Vegan patties share the grill with meat, soaking up meat juices. Gluten-free knowledge is lacking too. Would not recommend it at all. Dietary restrictions: Despite offering dietary restriction options on the menu, they fail to acknowledge them in the kitchen. If you have dietary restrictions, it's best to avoid this place to prevent illness or hospitalization. They lack an understanding of vegan and gluten-free needs. Service: Take out Meal type: Dinner Service: 1 Atmosphere: 3