Vips Smart Alegra

The food was good but there is a little misunderstanding about the alcohol drinks that we ordered.

Very good spareribs! Also good prices! Had a little misunderstanding about a second order with drinks, wich is the reason for 1 less star..

First time I eat in this VIPS. The experience is different because although it looks the same as the other VIPs (only smaller) when you enter you order and pay like in a fast food place. You look for the food yourself once it is ready and you have access to unlimited drinks as well. The normal service like in a fast food place, but the burgers were very good.

They close the kitchen at 10:30 p.m., or at least that's what the waiter who works at the bar told me when he didn't want to serve me at 10:40 p.m. No table is suitable for someone who uses a wheelchair because they all have a central base. I have been like this in the chain for many years, and it does not seem that they are particularly concerned. Also, during the day in the middle of August, it is the same temperature inside as on the terrace. 30 degrees. The waiter says that he is not allowed to put more power on the air conditioner. It's obviously not their fault, it's the management's, so all the more reason I won't choose this “restaurant” again.

Agradecer el buen trato a Alejandro “el guapo” y su buena atención y simpatía.Buen servicio y muy amables.Muy atentos todos.Enhorabuena al personal.