Starbucks - San Ramon

This location has mega ice!Avoid this location as much as possible if you are looking for iced beverages.We visited this location on February 25. Looking forward to a Venti strawberry açai refresher. Only to be delivered a cup full of the most dense ice possible.The Venti was filled to the rim with nothing but ice delivering only a few quick sips of the tasty treat.I wanted ice I could’ve went over to Trader Joe’s or CVS in the same parking lot been half the money and got 10 times as much ice.Shame on you for investing in ice machines and not your customers!

Ordered a Caramel Ribbon Crunch Frappe, tasted great, and loved the flavor. Service was relatively quick, got my order within 5 minutes. There was a decently long line but it went through quick. Will come back!

Sandra was really very patient with my order coz I messed up what I wanted n see really helped me out

Whatever is going on with the mobile ordering is not the fault of the customer. Staff are discourteous when you ask them where the rest of the order is and sarcastically respond it'll be another 15 minutes. They make no effort to be nice.

This group is an amazing and important part of my day. They know my name and drink. They always smile when they see me. It starts my day in a positive light thank you. Everyone even the new trainees