Shiro Kuma Sushi - San Rafael

There really isn't a sushi bar. It's a small space and the sushi rolls were ok. It was one of the few Japanese restaurants open on Monday night.Food: 3/5

Our local friends recommended this place. As others have already written, the quality must have gone way down, as we trust our friends but they had not been there for a few years.The service is horrendous, at best. Very long waits (even though there was only 3 other tables occupied when we were there dining in), orders messed up, missing pieces and when I mentioned that something was missing, the waiter said it wasn't. I am glad he is right and I am wrong. Three times in a row. Then we got the bill $380 for the 3 of us (me, wife, one small child). The sushi is actually not bad, so I hope the owner is reading this and does something about the service. I won't be back, but others will and they deserve a better experience. Eating sushi is not just about the food. It is also about the service. Too bad as I like to support local businesses and on their website, the story is cool has been around since 1990s, came over from Japan, etc... Maybe the owner does not care anymore or has even sold the place? Is he even around anymore? Not sure, but again, the service is horrible.

Fresh delicious sushi. The oysters were great too! Highly recommend. Service was good. I will come here again.

The restaurant experience was average. I won't nitpick because I understand times are tough. The restaurant was not very busy when I arrived as a party of one. They reserved larger tables for dinner crowds, so I was seated at a smaller table in a less desirable area. The menu had good options, but they were out of red wine and some beer choices. Overall, the food was decent but not exceptional. I hope the restaurant can improve and find success in the future.

Best sushi in town. Have been going since they opened years ago and never been disappointed. Fresh, flavorful, unique rolls. Service is attentive and considerate. Ambiance is calm, clean. Azteca roll is crisp and unique- fresh hibachi flavor with picked carrot and asparagus, with thin sliced fresh jalapeño and fish egg will forever be something I craveOkinawa, Habachi Asparagus, Kuma Over The Rainbow.. can't go wrong. I've brought guests from all over here and everyone loved it. Give them a try, you won't be disappointed.