Mcdonald's - San Rafael

It's McDonalds... Just a good one with really nice curbside

We did drive thru and it was for a friend she was very

Order food around 8 pm through mobile app, get there around 8:30 when the lobby closes, instructed to go to drive through. I go to drive through, I’m asked for receipt of order, told employee I did mobile order, then told that because I don’t have receipt I don’t get my food ?? I then pull up to the window show my mobile order receipt still denied my food because “i ordered after lobby hours” when the drive through closes at 9:30. I completely understand not wanting to do more tasks at closing but I ordered before closing, extremely disappointed in this service. Still told I can order at the drive through how considerate. You’re lucky I’m understanding

We had a really bad experience for the service provided at the drive-thru by an employee named Stephanie. She was very rude and impatient to answer our questions. She even rolled her eyes at us while we were confronting with her about she kept asking us questions but not answering any question we had.

The food is great. One time when I was a kid I went into the bathroom and somebody left a little surprise on the seat. The service is great. The food is ready in seconds and it's hot and fresh.11.5/10 recommendations