Icicles - San Mateo

Sometimes a unique take on an old classic is what you need to keep the kids on their toes and make it a more memorable outing. Anywhere that offers a pineapple flavor gets extra marks.

A lot of people compare this place to cold stone but I'm sorry this place is better and so are its toppings. This place makes the ice cream right in front of you, so, you get a show along with ice cream. Cold stone already has the ice cream made and maybe they mix in toppings. Icicles, they make the ice cream right in front of you. Then if you ask for it they even put on a fire show with toasted marshmallows. That's a lot of words for ice cream but I keep hearing how coldstone is just as good but nah

How the mighty have fallen. Service was ok, but their Ube Everywhere had Ube Nowhere. They really tried to pass off plain, bland, white vanilla ice cream as ube to me ... a whole Filipino me. That was an expensive cup of LIES they made us pay for.

What a great concept, and a lot of potential to be something super great.The first issue I have with this location is how beat up it looks. There is trash on the floor, it looks dirty, and the walls look beat up. There really is no effort in the indoor decor, or making it a warm, welcoming place to be. Second, it seems understaffed... And that the two workers there are making ice cream and also taking orders at the same time... And they definitely need help in making sure they're attending to everyone... Because you do wait a while until you can order or get your ice cream. Lastly, I went for a non-dairy item, the piña colada, and it was not good. The description says it has pineapples, coconut, and a coconut bass... But there were no fresh pineapples or fresh coconut. When she was making my ice cream I did not taste very good, it tasted very concentrated, and very artificial sweetener ish. I would recommend to not order the piña colada, because it is not fresh fruit. I wish the owner of this location would put a little more effort into this business, because it has the potential to be a great spot

I've come to Icicles a number of times over the years and just can't justify the price anymore. When Icicles first opened, they were $8 with unlimited toppings, which is already steep but still justifiable given the novelty (at the time) of rolled ice cream plus the amount of labor that goes into making each one.We stopped in a few nights ago, and Icicles has now increased their prices to $12.50 each AND toppings are no longer unlimited the ordering kiosk limits you at 5 toppings. Mix ins cost additional, so you could easily order a $20 cup here. Given rolled ice cream is relatively common now and the ice cream tastes like any other, I think it's fair to say I've been priced out of Icicles.