Flame Broiler - San Juan Capistrano

I’ve gone recently multiple times within the last 3 weeks to order their delicious Korean spicy chicken. The food itself tastes very good. One of the servers who mainly works in the evenings and always helps me when I order is very disappointing. One time I ordered the spicy chicken and he only gave me regular chicken. Another time I ordered spicy chicken with extra chicken and he again only gave me regular chicken without any extra. He does not measure the meat at all when he’s putting it into the bowl. Again today, I ordered extra Korean spicy chicken and he again didn’t not measure and he only put spicy chicken on a little bit of the meat and then scoops more regular chicken without any sauce at all. That’s not what I paid for. I’ve never had an issue when anyone else takes my order, only him.

The food tasted old, really bad service and the price is crazy, 13 bucks for rice and beef? No way

They shut down the grills over 20 mins early and told me they were closed even though the open sign was still lit up. I have never had a good experience with this place and it never has good customer service

Unfortunately today my last time at Flame Broiler SJC . I order a few times per month. Order is ready maybe half the time. Not always accurate but I don 't say anything. Awlays awkward cuttintg ahead of people in line. Order wrong with attituttude and fake have a nice day . No drink cup he said ita not on Order and to prove it, I did. No sauce. Avocado was a side order for someone and it was on the bowl. He wouldn 't fix. I 'm not coming back for more of that.

Good food and even better service. I work close by and come here pretty frequently and everyone who works there is super nice and and they work really quickly to prepare the meals. Food is always fresh as well.