The Oyster Shack - San Juan

This was my second visit to the Oyster Shack, and it was fantastic once again. Although it's a small place with limited seating, the food is absolutely delicious.

We waited over 30 minutes before our server acknowledged us. After that, the service was inconsistent at best. Overall, it was a disappointing experience, and I wouldn't recommend it to anyone.

We also ordered a clam casserole, which was quite good, but out of 13 clams, 2 did not open. The clam chowder I ordered never arrived because the cook felt it wasn’t up to standard, and they canceled it only after we inquired about it. The mahi mahi casserole was good but took an hour and 40 minutes to arrive. Just to clarify, we had ordered everything at once. We also ordered their famous oysters, but after 2 hours and 30 minutes, they never showed up. I eventually had to ask for the check. On the bright side, we did enjoy a nice bottle of wine. However, there’s really no excuse for the poor service. No one should have to endure this kind of experience— it really ruined our evening. Although the waiter did bring out a complimentary appetizer after we started complaining (after nearly 1.5 hours of waiting), it was disappointing to have some of our orders missing after 2.5 hours. I even had to get the waiter’s attention multiple times, as he rarely made eye contact with us. It's worth mentioning that both casserole dishes shared the same broth, just with added clams or fish. While the staff were very apologetic, I would recommend avoiding this restaurant at all costs.

Expensive for mediocre food. Served ketchup with oysters, no napkins at table. Listened to several homosexual men call white people and Puerto Ricans inappropriate names. Horrible experience.

We didn’t get our drinks until mid meal, asked for a second fork three times, no explanation for the oysters (which we heard them tell other diners). Oysters were fresh but small. Octopus was fantastic