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Contribuiți la feedbackOne of the worst restaurants I've ever been to. Super poor quality of service. Turo turo service is even better. When we arrived, I noticed that the staff didn't care. Jollibee is better, congratulations, but in this restaurant, as in, they don't care. When you look at them or call their attention, they avoid looking at you. You need to shout for them to notice you. As in, fast food service is more ok in Knina. Regarding the food, my God, you will be cheap. Meal for 4 is said to cost almost 1900, in reality it's just a meal for 2 for very little. My only mistake was that I didn't check the negative reviews before eating.
In short, the food is cold. Service is bad and the people/workers don't really accommodate much Food: 1 Service: 1 Atmosphere: 1
30mins waiting outside, then an hour waiting for food Service: Dine in Service: 1
The Kuya J SM Pampanga branch is ok, the only case is that their staff took too long, like the time we waited outside because the tables weren't set up yet but there weren't many customers inside so they could have done that earlier set up. Their service is also super slow, especially for the food, it took 45 minutes, and the surprising thing is that the other table arrived first, it's unfair. They have a lot of staff but they are difficult to approach like I ordered dessert but we didn't have another spoon for that dessert so we called the staff to ask but no one came for what we asked for. And many are not available on their menu, that's what makes me sad.
I had high hopes for this restaurant, but unfortunately, my experience was disappointing. The service was slow, and the staff seemed uninterested in providing a good experience to the point that you have to get their attention again and again. My order arrived 45mins than the usual time (15-20mins) and the food was lukewarm and the Bulalo soup was a bit salty. However, the crispy veggies were delicious. Food: 3
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