Red Robin Gourmet Burgers - San Dimas

The quality of the food has gone down significantly. Fries are always soggy and theres not even a full order. I attempted to order some sweet potato fries this time too and asked for extra crispy but they came burnt. I should be able to get food to go without sacrificing quality.

The restaurant ALWAYS gets something wrong or forgets something. Last night was no different. No dinner for me.

HERE IF ICH KOLD FOOD, BIASED SERVERS, CARELESS SERVERS and LAZINESS all Around for your HARD EARNED cash!!!! Waited over 30 minutes for a burger and a children's chicken strip. And a few wings. After a painfully dying waiting period, and notice that a family behind us got their food as soon as they ordered, we were served our food without dipping sauces. I asked another server for the sauce and waited another 10 minutes until I decided to stand up and ask for some service myself. And even then nothing was put on the table. When eating a wing, we noticed that the food was warm not heated and so the burger was with a hard boiled egg at the top instead of over easy. Another pair of 2 explains that their food was also cold. It seems to me that the servers tried to satisfy the bigger parties for a bigger tip. Since my table has been neglected several times, run around with servers and ignore my little party. When my second time at Red Robin was a HORRID experience. We will not come back to this LAZY and ever so LACKING Food Establishment.

It's hard to beat for the price. I don't know if our waiter was the manager and filled out or just really good at his job, but he was just upstairs and is one of the best waiters I've ever had. Food is really good for the price and is hard to beat. Bottomless Fries are great and all their sauces are S teir. You have dedicated people to frits and drinks, so while your being helped with your order the drink you asked for 2 minutes before arrival and it is really nice. Also hot goth Chick was a waiter, so that is always a bonus.

I had my first date with my husband 12 years ago. It was then a great place and still has the amazing customer service and the food you want in a restaurant. Great place to get drinks and apps or have a family dinner.