Panera Bread - San Antonio

Come here if you like being ignored when you're the only one in line (because their kiosk doesn't want to accept your payment) when staff is literally right there and has already looked up at you multiple times. Couldn't even bothered to say, Hi, give me a second to have someone help you! Say something at least

You really need a ZERO star rating!! I am LIVID! My company asked me to order lunch for the employees during a training class. I went to the Panera site and ordered food for all and paid. Our training location was changed to an office a mile down the road and when I called TWO DAYS in advance to request that they change the delivery location, they REFUSED and wanted me to cancel the order and redo the whole thing. I didn't want to do that so we had to have someone LEAVE training to go pick up the food at the other location. Then on TOP of this, they didn't even get the order right!! When I called to complain, they offered a refund...what about the employees that have no lunch???? The quality of the food was poor and the packaging was even worse. We had no idea what was what because nothing was marked or labeled. They told me they would deliver the missing food in 20 minutes and it's been 45 and no food yet. If you want quality food delivered to your workplace or event, look elsewhere!!!

Why did they cross soup off the drive through menu? Is this about me insisting that the soup be made after I waited 15 minutes for the right time to order it only to be told by the frumpy little lady that it wouldn't be available for another 30 minutes? She is a miserable little troll who was caught in her lie lol my son got his soup and will continue to get his over-priced soup lol new management coming soon! ?

Great soup and salad for lunch today with a very friendly checkout. My food came out so fast! Food: 4/5

$8 for half a bowl of soup. They serve the same amount in their cup soup that I have half a sandwich for a cheaper price.. Panera sells her soups in some grocery stores where you can buy more than this for about 5 or 6 dollars...