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Contribuiți la feedbackThe restaurant gets busy, the food and location is great. Very disappointed by the service. Maybe a bad day but banging dishes on the guest table and forgetting requests from the dinners doesn't equate to a good experience.
Awful experience. We had reservations for 7:15 pm and arrived a few minutes early. There was no one at the host’s desk. We waited a while, while staff whizzed by trying to avoid eye contact. Finally someone comes to the desk (was after 7:15) and says “we will get a table ready”. Wait some more. Finally we are seated. Noise level is ridiculous where we are seated. The menu has food stains on it. Not an “upscale” vibe. The food is just okay, nothing special for Mexican food. And to top off the evening, we received an email afterwards from Opentable saying that the restaurant reported us as a “no show” for the reservation — they had not bothered to check us in! Incompetent and unprofessional service throughout. If you are looking for a special evening, look elsewhere at better alternatives in the area. We are frequent diners and have never had such poor service even at the other Rosa Mexicano locations, which were fine.
The usual at this establishment is great food and great service.
It took almost ten minutes for us to be acknowledged and brought some chips and salsa. Finally another ten minutes, the waiter came by, gave him the order, got our sangria (which was very good). When our meal arrived, I didn't get what I orderd but it was so hard to get his attention; I ate it anyway. The food is ridiculously expensive, 26 bucks for three enchiladas. We wont be back
Met up with friends and baby for slightly belated birthday lunch. It was late, 1:30; we had a booth in front of Rosa and it was quiet and not so busy. We all enjoyed our entrees and our waiter was great. She really let us have time to chat and noodle and didn't pressure us at all. Food here is not taco place Mexican. It is fresh and lovingly prepared and tastes fantastic. Check it out...
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