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Contribuiți la feedbackThis café is quite cozy and conveniently located in the center of the village of Samarskoe. Inside, the atmosphere is festive and inviting, with a large main hall and a smaller room that features a long table with chairs, a sofa, and armchairs. There are also outdoor gazebos in the courtyard, where we celebrated our 9th graders' graduation in the summer. Everything is good, but I do feel sorry for the one waitress who has to handle everything during a banquet—bringing, taking away, cleaning up—all by herself! The food is at an average level, not quite restaurant quality, but still tasty for a café. One minor inconvenience is having to run to the bathroom in the large hall if you're in the small room, as it requires going outside. Overall, I recommend this place!
In this photo, I would like you to see the "Snow Rolls" and "Duet" that we ordered. They look similar, right? Because, in fact, these are 16 Okinawa rolls. We paid 990 rubles, but the actual total turned out to be 962 rubles. The 28 rubles overcharge isn’t the main issue. The most important thing is that the staff at Astoria didn’t even make an effort to resolve this problem. They just told me, “It’s your responsibility; you can pick it up and we’ll refund you.” Well, of course! Astoria closes at 11 PM, and the order arrived at 10:40 PM. By the time everything was sorted out, it was already 10:45 PM, and I live quite far away—it takes me about 20 to 30 minutes to get to Astoria. They also said, “If you can’t make it by 11 PM, that’s your problem. We close at that time.”
We decided to order rolls and sushi. The sushi was fine, but they mixed up the rolls. When we tried to address the issue, they started blaming us for the mistake, even though we clearly stated our order. They told us it wasn't their problem, and the staff didn't even apologize. We thought they might at least send the courier back, who had just left two minutes earlier, but they said he didn't want to come back. Instead, they told us to order a taxi ourselves and bring the rolls back to them for a refund. In the end, they basically said, "If you want, bring them back," and then hung up.
It's a great place to celebrate any special occasion. The staff is polite, the dishes are delicious, and there's a wide variety of options. The music is pleasant, and overall, I highly recommend it—you won't regret it!
The food is delicious, but I’m giving it 1 star due to the administrator who doesn't know how to communicate with the staff. She has no problem using foul language toward the team and even gesturing aggressively at them—it’s high time for her to be replaced! I remember about five years ago when there was a friendly atmosphere and we often held corporate events there, but it seems their patience isn't endless either. Additionally, it was disappointing when we ordered sushi for 5,500 and they suddenly asked us to pay for delivery, even though it was previously free for orders over 600 rubles. We used to enjoy sitting in the VIP area often, but after witnessing the administrator’s behavior and the poor treatment, I have completely lost the desire to go back.
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