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Contribuiți la feedbackGreat chef and restaurant. What dissapoints is the spontaneous visit is always ruined by face control and disability just to go to restaurant without being stoped at reception unless you have reservation. Anoyig, so place is rarely full. Reasonably priced comparing to Zurich, Tokyo or New York City yet inaccessible to low key property owners of Cap Cana.
My low star review is simply due to the service! When you come to an expensive resort and an expensive restaurant the service needs to match that and this restaurant did not. The food was great and the prices were not ridiculous. We never were asked how our food was or anything we waited very long to be served and the restaurant wasn’t understaffed or very busy! I was very surprised how poor the service was and it’s sad because the resort itself is incredible one of the nicest resorts I’ve been to. The views were amazing but service not so much.
Really bad service, they always got our order wrong. The staff isn’t trained. Just terrible.
La Palapa is truly a magical place that will leave a lasting impression. The tropical beach, delicious food, and wonderful staff all come together to create an unforgettable experience. Whether you book a villa, bungalow, or beachfront suite, you can expect the best. Feel free to reach out to me for activity recommendations and tips on exploring the local area.
This restaurant is excellent. The food tastes great and the service was outstanding. Our server, Jose, was friendly and took care of all our needs. We will definitely be returning!