Arby's - Salt Lake City

I rarely go to Arby 's. I only go for shakes. But apparently your place Don 't have shakes. either that or your employess at this store are just laze what seems like the more likely reason.

I love right down the street from this location and every time I go through drive thru they make me wait for my food even if I'm the only customer I have to pull out and wait at least 10 minutes. And they haven't had shakes for a couple months, they saythey don't have a machine all the sudden but I'm sure they just say that because they don't want to do their job. I drive theextra mile to the Arby's on redwood and 1700 south because they actually care. This location is trash.

Order my food, they had me park near the door, and then told me to park some where else again, saw other people get their food within 3 Minutes. Waited about 10 Minutes and then I decided to go inside. I saw coworkers waste time and talk with my food intheir hands. So I yelled at their horrible service. This is not the first time they'd taken too long to get my food to me. Neverhad this issue with other Arby's but this one has horrible service and poor communication skills. If the food takes longer tocook they should tell me instead of having me wait 10 Minutes with waiting on just one fish wrap sandwich and NO that usuallydoesn't take that long. It might had been a longer wait, but I'm planning to not visit this area again and also warning otherfriends about this location

I'm a truck driver and will definitely recommend and remember this Arby's Danielle and her staff were able to identify the issue, fix it and get me back on the road as quickly as possible I also appreciate your hospitality and the kind wordsregarding trucking

No mobile ordering?! Over all, a VERY rude manager and a counter employee that was too slow to understand what I wanted. Somehow asking for jalapenos on a Bacon Beef and Cheddar turned into no cheese ?? He needs a new position. Will definitely make thelonger trip to the one on 1700 South and Redwood.