King Wok - Saint Louis

I had raved about the food at this restaurant to my close friend, and we decided to have lunch there a few days later. When we got home and started eating, my friend found a bug in their meal. Despite this, I continue to eat at the restaurant because the food is still delicious, I just make sure to be extra cautious now.

DO NOT WASTE YOUR TIME OR MONEY!!! We have tried many times to give this place a 2nd, 3rd, etc. etc chance and it's always the same ..... we get average food, and average service, but because they deliver we keep trying. Most businesses would try and make a regular customer happy, and yes we order at least once a month, but that has come to an end!. We ordered fried dumplings, something we regularly order , and this time they came over cooked. Some even as far as blackened. I called to correct and was told that's how we do it. As I said we've been ordering these for a long time. This was not normal. The obnoxious woman who answered the phone refused to correct the order without charging me an additional fee to send out a properly prepared order, continuing to claim that's how we do it, while not allowing me to speak. This place has no concept of customer service or tact.The food has never been great but the employees are horrible. If you like contributing to their horrendous behavior, feel free to waste your money.

I am not sure if this restaurant is still open, but the food is delicious.

Incredibly speedy, good food, and free fortune cookies ?

After complaining, I received a partial credit but insisted on a refund to my card due to the poor quality of the food. The woman I spoke to told me they didn't need my business and put me on a blacklist. Great customer service, Chin's Wok. Great. P.S. The woman mentioned it would take a month to process the refund on my card.