Dunkin' - SAINT JOHNS

Just spent seven minutes waiting at the front counter without anyone greeting me and when I asked to order everyone ignored me. I have never had a good experience at this Dunkin? Donuts. I would rather go out of my way to one down on San Jose then the one closer to my home and work. This is the last time I will be going there.

This is a convenient location to where I live. Overall the donuts are usually fresh which is a good thing. On my most recent occasion there was nobody manning the front counter so we stood there alone for about 5 minutes before anyone showed up who worked there, but in general, service is generally good here, but there are times when it seems like the staff isn't paying attention.

For the 3rd consecutive visit, I received a hot chocolate that was 1/3rd whipped cream. Very disappointing. 5 bucks for two partially filled medium hot chocolates. (4.24 plus tip). I would not have tipped had he handed me the drinks first. And even when I commented, no offer was made to make them properly.

The staff is terrible, I can think that at least 5 times my orders were wrong. our recent trip today delivered the same result, no manners of the person in the window and the order was again wrong as usual, do yourself a favor and take the additional 10 minutes to drive to 13 and Lloretto

You always prepare my coffee perfectly, and you do it so quickly! I never have to wait more than three minutes. This is definitely my favorite Dunkin' location.