L'Annexe - Saint-Jean-d'Angély

I live in St Jean and I've eaten in this restaurant many times over the last few years, quality of food and service has always been good.....until the last few months when both food and service quality have plummeted. My last experience last week,15 Sept 2016, was of an omelette burnt on one side and uncooked inside with ungrated and unmelted cheese inside.My complaint received neither interest nor apology

We had an evening meal outside in the Square. Service was good, the food we had was nice but nothing amazing but then we didn't expect amazing. Sadly several of the desserts were 'off' the menu. Pleasant enough.

On a hot market day, we headed for a nice table in the shade. and waited. and waited. and waited, whilst trying to catch the eye of the two servers.Finally went into the restaurant to ask for some service.Ordered steaks off the menu (not the salads, which seemed to be the most popular choice amongst other visitors). Then waited, and waited, and waited, and watched others who had arrived after us get their salads.After 45 minutes went to the restaurant to ask after our food. Food came - cold, and not really very good at all. Having seen the huge salads that came out, we were very disappointed with the portion size for a dish twice the price. And no one likes to be served cold steeak.We received no apologies, no attempt to improve on the service, not even asked if everything was OK or did we want any more drinks.There are many much nicer restaurants on offer.

Waited 15 minutes and the staff didn't even take our drinks order. Yes, they were busy but that isn't an excuse for 2 tables of people who arrived at least 10-12 minutes after us to be served. When I complained (in French) as I was leaving I didn't even get an apology. They tried to say it wasn't their fault. No, not their fault it is busy, but YES their fault that they served 2 other tables before us.15 minutes et nous n'est pas servir! Il y a deux tables de personnes qui arrive apres nous, qui sont servir avant! Pas bonne service!

Although it took a while to be served it was worth the wait. Friendly service, very helpful and great food. Lovely setting in the outside, enjoying the sun and people watching.