Bento Box Fair Oaks - Sacramento

I understand the times are tough… but when you reduced the size of you salads and charge $4 more for them its crazy to not provide additional 1 dressing for it if the customer asks. I asked for 1 additional sauce and was told for one little container it’s $1! My salad, basically tasted like nothing, because there was barely any dressing on it. That is an outrageous cost. I’ve been coming here for years and unfortunately it’s changed for the worse. I know that things are different but change the right way. You can tell that customer service is no longer here. Forget this place. Go somewhere else that still has decent customer service.Additional notes: the owner replied, and left a number that is to the exact same location that I went to, and said to call, but the owners are never at that location. They’re always at a different location as far as what the staff said. Exactly what I’m talking about. No real customer resolution or customer service. Disappointing.

I've had food from Bento Box for like 9 years now. And the blue hurricane sushi roll DOES NOT have avocado. It never has. So I didn't bother to check my to go order earlier, to make sure it wasn't magically added to my food. I guess I should have. My other roll was very tasty, I just wish I hadn't wasted $16 on a roll I couldn't eat (if you haven't read my other reviews, I have a severe allergy to avocado).

Always a good meal. My wife has gotten a bento box twice and I'm surprised by the amount of food. I tried the Korean BBQ chicken last time. Boy it was spicy but good!Food: 5/5

Really good food. Reasonable wait time for a take out order. Reasonable prices.Food: 5/5

I’m not a fan of frozen food, when I order tempura shrimp, I expect them to have a tempura batter, I’m not sure what the breading was, definitely not tempura! And the tempura vegetables didn’t have any flavor, yuk. The midtown location is good, I thought this location would be the same.