Arby's - S St, Mount Vernon

James had excellent customer service tonight. Took care of me even when the app wasn’t allowing me to order.

Very friendly. Food was really good. Will go again.

Young lady at the window was rude. I had to beg for ketchup. She originally handed me 1 pk. I asked for alot more and she counted out 4. We had 2 lg. Meals. Not helpful.

I seen an ad for the big bacon cheeseburger.... Looked sooo good with the bacon, cheeseburger, lettuce, tomato. I have all 3 members of this home down sick, and thought i would catch a break from cooking and just grab the sandwich. I have to Google search what a waygo is. Decided it may be worth a try. I should have chosen McDonald 's kids meal instead.Got the sandwiches home for all 3 of us.... Opened the wrapper....Sandwich is cold.... Hasn 't even been microwave heated.No sign that the cheese has ever tried to melt.I had to use a fork to cut thru the tasteless, charbroiled, jerky that is supposed to be a quality burger . Meat wasn 't much bigger than McDonald 's kids meal burgerNo bacon, on any of the sandwiches.Tomato barely had a pink/red color. Found 2 pickles on my sandwichWithin 90 minutes, all 3 of us are suffering with diarrhea. I had given my 2 dogs the rest of 2 sandwiches that we couldn 't choke down now, even the dogs are begging for additional frequent potty trips.Never again

NEED TO STICK WITH ROAST BEEF, ORDERED TWO NEW BURGER COMBOS AND THEY WERE NOTH9NG SPECIAL AND OVER 30$ FOR TO VALUE MEALS.