Kabob On The Cliff - Rutherford

Usually this is our go to spot, lately they've been slacking but today hit the nail on the head and we will never return to this location again. A few weeks back my husband and I ate at this restaurant and he had the chicken kabob and I had the shrimp, mind you we go quite often and haven't had any major issues. My husbands chicken came out pink and squishy (raw) and my shrimp was raw. We did send our food back because it was completely inedible. The next few times we went the food was alright, not bad but not great, (maybe new cooks? Idk) BUT this time (our absolute last time), I ordered the shrimp kabob and my husband ordered the chicken kabob (like usual) and the shrimp was literally rock hard. Couldn't cut through it so really it was bad and had a really strong fishy smell. I said to the lady (the same lady who's there every weekend) that it wasn't right, overcooked and inedible and she had some sort of attitude talking about how it's well done. Now well done and burnt to the point it is inedible are two separate things, I didn't ask for well done, I just asked for it to be cooked and not raw. After some conversation back and forth she brought out a new order, which this time was still a little over cooked but it was edible, so I ate it and we asked for the check. The check came and she charged twice for the shrimp when the first order was not eaten. I mentioned to her and she got extremely nasty and said she didn't have time for this and it is what it is. So I asked to speak to the manager or the owner or who ever was there, and she got even nastier and said no they don't want to talk, and demanded us to just pay the bill. Now it could have gone one of two ways, we could have just walked out and not paid at all, or just sucked it up and paid like we ended up doing. Long story short, we didn't want to make a scene so we just paid the bill, which in my opinion is completely wrong on their end, the customer service was terrible, and the disrespect was totally unnecessary. A place that once was our go to is now a place we will never step foot in again. 0/10 would not recommend.

Food was very tasty Service: Take out Meal type: Lunch Price per person: $10–20 Food: 4 Service: 4 Atmosphere: 4 Recommended dishes: Falafel Plate, Salad, Kebab, Beef Kabob

Meal type: Dinner Price per person: $20–30 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Chicken Kabob, Kebab, Zereshk Polo with Chicken

Both Chicken and Lamb kabobs were delicious, portion size was ok. The bread was very crispy and tasted very good. The ambiance was nice and service was fine too. Service: Dine in Meal type: Dinner Price per person: $10–20 Food: 5 Service: 4 Atmosphere: 4 Recommended dishes: Chicken Lamb Kabob, Beef Kabob Parking space: Somewhat difficult to find parking Parking options: Paid street parking

Every time I come here, I have a pleasant dining experience. The foods are very tasty and the service is very efficient and cordial. Food: 5 Service: 5