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Contribuiți la feedbackSo apparently the deep fryer wouldn't start at 4 PM this evening. The manager called me and told me this and offered to either reimburse the money or give me something different so I chose something different, My order arrived a little late, but that's nothing to be complaining about if their deep fryer is not functioning properly. But it turns out they finally got the fryer working and sent it out. Not only the food that I requested as an exchange for the nuggets that I was originally going to get. But I also got the nuggets as well. Thank you, Pizza Hut, you're in Russell. For not only being cooperative for going above and beyond to support your community.
We were passing thru town on a very long road trip. I was able to make a call ahead order so we could be on our way quickly. The sweet lady who took our order was so accommodating. Our pizza was ready and piping hot when we got there and we were able to eat and get back on the road. Such great customer service and everyone was so friendly and helpful! even gave us to-go cups at no charge.
While on a roadtrip, we got pizza and breadsticks from this location. It was by far the best Pizza Hut we’ve ever had! That’s saying a lot considering we can’t eat cheese. Thank you!!
Had a really great dinner! They were late delivering some of the food (we barely noticed) and without prompting kindly comped the meal. Will gladly go back for great food and awesome service.
Michael was amazing! I wandered in while he was running the place solo and got 4 orders of breadsticks. He had them out to me in less than the quoted time, with the extra seasoning I'd requested. This man needs a raise!