Big Fry - Runnymede

Really delicious and very friendly helpful staff. Impressed with the recyclable containers and the gravy is great. Would definitely recommend and will definitely be coming back.

I was disappointed with the small portions at this restaurant. I ordered 2 large cod and 2 portions of chips, but ended up receiving 1 large cod and 1 small cod with very few chips. The quality was good, but the small portions were not worth the price of £23+. I have been visiting this restaurant on and off for years, but it seems like the value is slowly decreasing. I understand the pressures of inflation, but serving small portions and charging for larger ones is not acceptable. I will not be returning.

The lady behind the counter was unhelpful and rude , when I went to put the (overpriced) meal in the bag she put on counter she grabbed it back saying you cant have that. She then tried to charge me for a co-op bag...which is illegal. Avoid....can see why its rating is so poor

Extremely disappointed with the response from this restaurant considering we order regularly! After receiving my order an hour after ordering I discovered 1 whole ordered meal was missing! I called the restaurant to inform them and their reply was ‘ were too busy to send the missing meal, sorry!’ So consequently everyone with a meal didn’t want to eat it as mine hadn’t been delivered! The food that was delivered was greasy and the chips weren’t chips, they were the bits that get left at the bottom of frying, I paid over £50 on Uber eats for 4 meals, thankfully they did refund me £7.50 however the restaurants attitude I found unacceptable!

Disappointing. You can find better food and service elsewhere. Tried to pre-order but it was hard work over the phone, very disorganised and then the order was lost.