Blooms Garden Centre - Rugby

Just awful…. So so expensive. Kids menu is a rip off, £5.20 for the lunch box, and you don’t even get a full sandwich (you get two little triangles) Garlic bread and kids food came out first, garlic bread was cold and mains came out 10 mins later. Chicken in the panini was terrible quality and full of black chunks, the jacket potato was also cold, no butter on it, and a small pot of cheese on the side which was covered in flour so out of a pre grated bag. Had a side of chips which were also barely warm when they came out. For £30 I expected more. Really pricey for what it is and I’ll also add that the cafe was practically empty so I dread to think what the food is like on a busy weekend.

Oh no Dobbies what's happened? Service was painfully slow and the food was not good. Nearly raw chunky chips and a Croque Monsieur with untoasted bread. It was pretty good in the past albeit with slow service. All the money that must have been spent on the cafe and service is still slow.

Why is the service always so slow at Dobbies? We called in at about 2pm today only four groups of people ahead us we waited 20 minutes to be served. The restaurant was very quiet for a Saturday afternoon which was just as well as many of the tables were covered in used crockery etc. waiting to be cleared. Dobbies have obviously made an investment into the restaurant as it is now quite large. The staff could do with some training so that things could run more efficiently. This is not our first visit to the restaurant and it always so slow there doesn't appear to be any improvement despite all the negative feedback on Tripadvisor

We just called in for a coffee the wait was ridiculous the girl serving the drinks was rushed off her feet as she was on her own . if dobbies are not going to put more staff on and give a poor customer service why open at all. Service has only been bad since they reopend

A group of us stopped for coffee after a cycle ride, we were warned that service was slow they were only serving drinks cakes but slow was a major understatement. The trainee was serving the food while the other person took the orders, this person was not helping the trainee other than to give orders. The till where orders were taken is past where drinks were served causing massive confusion. I ordered tea, a muffin bought a bottle of soft drink. When my tea was eventually made I had to ask for a cup milk, my daughter ended up helping herself to the muffin, by this time I had a cup no milk. I had to walk out before I said something I’d regret. My daughter eventually brought the order out a member of staff came out to apologise with all the usual ‘we’re short staffed etc’. If Dobies don’t want to run a cafe properly they should close it be done. This isn’t the first time I’ve had appalling service here.