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Contribuiți la feedbackRestaurant was packed. Very friendly atmosphere. Our food was delicious. Service was slow.
The restaurant itself is gorgeous, decorated wonderfully and has really great ambience; however, the quality of the food and the service does not live up to the hefty price being charged. When paying top dollar for food/drinks, one should expect to receive impeccable service and food beyond reproach. Both fell short on the two occasions we visited. Most recently, we celebrated my daughter's birthday with Sunday brunch and were generally underwhelmed. The food was good, but it wasn't great. Poached egg was served cold, three orders of steak were not cooked properly (served well done versus medium as requested) and overall portion sizes were modest at best. The wait staff seemed overwhelmed, even though it was not busy. Attention to detail was also lacking (old/dried food stuck to the wine list, cobwebs on the chandelier, wait staff filled some water glasses but not others that were empty, had to ask several times to get a soda that was ordered at the beginning of the meal). I believe Lulus has a lot of potential, but they are falling short on delivering top notch service and food commensurate with the cost. We paid for a party of at brunch that's some pretty expensive cold eggs and ill-prepared steak! That being said, we will try one more time before removing it from our restaurant list. It's really beautiful and in a wonderful location. Management needs to elevate the quality of their food and service to match the prices they are charging.
Party of Alfredo pasta had no flavor, very buttery, no cream sauce very little chicken. Everyone's food temp was barely warm we didn't want to send all plates back after long wait. Soup cold, steak well over done, long wait for servers to acknowledge us, we had to call them each time! No water refills, bread. For such a beautiful place food was not what we expected at all! It was a birthday dinner VERY disappointed sad with our experience.
Second time for amazing food and ambiance! Friendly owners and staff and great service! Packed tables shows how incredible this restaurant is! Canât wait to go back.
Lovely restaurant service was great, entrees were good, however the chocolate cake was a bit dryâ¦. Bar was lively. Skip the chocolate cake and go for the cheesecakeâ¦
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