Bruegger's Bagels - Roseville

Ordered three bagel sandwiches straight off the menu. All three were made wrong. Missing ingredients on two and wrong type of Mayo on two.

If you have time to wait in line, then time to wait for bagels, then time to wait for coffee then this is the place for you.Came in and ordered 2 bagels toasted 2 coffees. Took 15 minutes to get bagels, then another 15 minutes to get coffees.No acknowledgement from staff that we're working on order or we need to brew the coffee.Just stand and wait. Everyone knows get the drinks yo customers first then follow with the foodJust stand and wait!

The decline of all Bruegger 's in the Twin Cities area is exemplified in this location as well. I 'm sure some of the downfall is related bad decisions by upper management/headquarters but it 's still shocking they are all just getting worse and worse. Besides how awkward it is to order at the cash register instead of actually over where the menu is, besides the gradually rising prices now they are charging EXTRA for most of their bagels except the most basic like plain/sesame etc. I had a free bagel with cream cheese on the app, I got the same thing I always get a rosemary olive oil bagel and I still had to pay 20 cents because it is now considered a fancy/specialty bagel. It used to be just the bagels covered with cheese or something else had an upcharge, now they are up charging just about every kind of bagel. It is super weird and has cemented my resolve in just not patronizing this business anymore. The bagel was stale too, so not even worth the extra 20 cents.

The cream cheese on our bagels was almost non-existent and the bagel had a weird plastic taste to it. $10 for two bagels, these were such a disappointment! bruegger's used to be pretty decent. the cashier barely even acknowledged us and stood there biting on his tongue while taking our order, it was odd. there was one nice girl working and preparing the bagels. This was disappointing. we won't be going back.

This place is the worst. 10:30am on a Saturday and they are out of most of their bagels. Staff is not helpful or courteous. No smiles, no please, no thank you. Take your money someplace that will appreciate your business. One more thing.....I ordered a bagel online to go and they were out of the bagel I had ordered. Even though I was standing there waiting for them to make it they didn't ask me what bagel I would like they just decided to give me whatever bagel they had left.