Carlucci Rosemont

Pretty disappointed in our evening here tonight. I made the reservation through Open Table and specifically mentioned it was our Anniversary, and that we would like to have a quiet, out of the way table. The Manager and Hostess either had no clue that it was a special occasion or they just didn't care. I can't say which. We arrived at 6:15p told them our reservation was for 7p, but would like to have a drink at the bar bartender was great and the bar was quieter than the restaurant. Hostess never came to check on us we just paid our tab then told them we were ready to be seated. Granted Carlucci's is located in a hotel, but it's been there for years and has always had a great reputation. We were seated at an average table by the window nothing special, not out of the way as I had requested, and certainly not quiet. (There's a round table of eight kitty corner from us). We were given water when we were seated and then waited easily 15 minutes before our waiter finally came over. He was quiet and polite but certainly not the type of service you would expect from a restaurant of this caliber. He was definitely inexperienced. Our entrees were delivered literally a minute after my husband excused himself to go to the men's room, and there they sat until he returned. Delivered by a kitchen expeditor, sitting there getting cold until my husband returned. For reference, the restrooms are quite a hike from the restaurant. I would have thought that someone would have come over and have the sense to ask if I wanted a cover or to take the entrees back to the kitchen to keep them warm until my husband returned. Nothing. I had to ask for a steak knife for him and a replacement knife for myself. When our server asked us if we wanted to see the dessert menu I knew right away he had no clue it was our Anniversary. Such a disappointment. Food was excellent this is the reason for the compromise of 3 stars We shared an octopus and shrimp special appetizer that was incredible and my husband had the Costelette di Manzo (braised short rib w/ garlic mashed a barolo sauce amazing! I had the special grouper shrimp w/ garlic mashed asparagus. Absolutely wonderful although a little heavy on the butter. $200 for an appetizer, 2 entrees a bottle of wine I would expect better service. Service: Dine in Meal type: Dinner Price per person: $100+ Food: 4 Service: 2 Atmosphere: 2 Recommended dishes: Grilled Octopus, Mashed Potatoes Parking options Valet

I have been with these people since I filmed the Untouchables. Great food and terrific service. Service: Dine in Meal type: Lunch Price per person: $100+ Recommended dishes: Prosciutto, Lasagna

I just have to say that Vanessa Camacho Grumpy Bill had Spectacular Service Five Star Hospitality. Not only were They Welcoming, Friendly, Humble during Lunch Hour with the Rest of the Staff; but even the Host was so Kind warm-hearted. The Food came out steaming hot in a matter of under 11-13 Minutes being Ordered. I have never been this Pleased with a Restaurant in all My Life I assure You I will be back Not only did They make My Birthday feel Special but They went above beyond to make You feel like You belong within Their Family of the Staff There Their Team Effort Attention to Detail goes unmatched to any Competitors around the Chicagoland Areas. Carlucci Rosemont is a Hidden Gem You would be Wise to check out this Wonderful Restaurant. I have been coming Here for Milestone Events throughout the past Two Years I will be back just to enjoy some fine Italian Cuisine on any given Beautiful Day, aside from Birthdays Anniversaries The Atmosphere is something so unique, intimate that You truly feel like You're at Home enjoying a beautiful Meal with the People You Love Most The Boss Owner of the Establishment truly knows what He/ She is doing because the Staff is beyond compare They are Top Notch, Class Acts You will be truly Happy with the Experience Food along with it Thank You for Everything I can't wait to Come Back P.S. Grumpy Bill is actually Very Pleasant So Kind to give advice on Popular Dishes, as well as a clever Joke or Two There Lauren Benavides Amazing Server: Vanessa Camacho Meal type: Lunch Price per person: $20–30 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Tiramisu Cake, Grilled Octopus, Caprese, Burrata, Organic Rice with Shrimp and Lobster, Strawberry Chocolate Mousse, Gnocchi, Branzino, Antipasto, Appetizer Sampler, Mashed Potatoes, Orecchiette Con Salsiccia, Chicken Parmesan, Salmone Al Forno, Prosciutto, Fettuccine, Cioppino, Lasagna, Pepperoni Pizza, Cheese Pizza Recommendation for vegetarians Highly recommend Vegetarian offerings Large vegetarian selection Parking space Plenty of parking Parking options Free parking lot, Paid parking lot, Valet, Paid parking garage

Classic Italian dishes, elegant decor, a bit pricey but it's near O'Hare. Service: Dine in Meal type: Lunch Price per person: $50–100 Food: 5 Service: 4 Atmosphere: 5 Recommended dishes: Prosciutto Parking options Free parking lot

Awesome food and service Food: 5 Service: 5 Atmosphere: 5